This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.
Users are unable to open url links in Outlook 2007/2010 and get the following error message: This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.
Fix
- On Windows 7 and Windows 8, click the Start button, type Regedit and hit Enter to open the Registry Editor. On Windows XP, click Start > Run and then type Regedit in the Open box.
- The Registry Editor will open, and you browse to HKEY_CURRENT_USER\Software\Classes\.html. Verify that the Default value of this key is htmlfile.
- If the Default value is ChromeHTML or FireFoxHTML (depending on which browser you have installed), right click it and select Modify…
- Change the Default value to htmlfile.
- Repeat steps 3 and 4 for .htm and .shtml keys.
- Restart your computer for the changes to take effect.
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